📍 2727 75th St W, Bradenton, FL 34209 🕐 Mon–Sat: 9AM – 6PM EST ✉ support@junkyardgold.com 📞 (718) 715-1010
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Legal · Coverage Details

Warranty Policy

We stand behind every part we sell. Here's exactly what our warranty covers, what it doesn't, and how to make a claim if you ever need to.

90
Day Warranty
On all used engines & transmissions
From date of delivery
Full Breakdown

The Details

We've written this warranty to be clear and fair. No tricks, no fine print designed to help us avoid paying out.

🛡️
What's Covered
  • Internal mechanical defects present in the part at time of sale
  • Premature bearing failure not caused by lack of lubrication
  • Cracked or warped cylinder head due to pre-existing defect
  • Transmission solenoid or valve body failure (not caused by contaminated fluid)
  • Torque converter defects (automatics)
  • Any failure caused by a defect we missed in our inspection process
  • Replacement part or full refund of part price (our choice based on availability)
⚠️
Not Covered
  • Damage caused by improper installation or incorrect application
  • Failure due to lack of oil, coolant, or transmission fluid maintenance
  • Overheating caused by the host vehicle's cooling system issues
  • Parts that have been modified, machined, or altered after delivery
  • Labor, towing, rental car, or any incidental costs
  • Normal wear-and-tear items (seals, gaskets, belts)
  • Cosmetic issues (surface rust, scratched housings) that do not affect operation
  • Damage caused by running the engine without adequate break-in fluid
📋
Claim Process
  • Contact us within the warranty period — email or phone
  • Provide your order number and vehicle information
  • Describe the issue and when it began
  • We may request a mechanic's diagnosis or photos
  • Approved claims: replacement or refund within 5–10 business days
  • We arrange return shipping for defective parts
  • We aim to resolve all claims within 3 business days of approval
Step by Step

How to File a Claim

If something isn't right with your part, here's exactly what to do. It's straightforward — we promise.

1
Stop & Don't Modify
If you suspect the part is defective, stop operating the vehicle and don't attempt to repair or modify the part. Modifications after delivery void the warranty.
2
Contact Our Team
Email us at support@junkyardgold.com or call (718) 715-1010. Have your order number and vehicle info ready. Mon–Sat, 9AM–6PM EST.
3
Provide Documentation
We may ask for a written diagnosis from your mechanic, photos, or a compression/diagnostic report. This helps us assess the claim quickly and fairly.
4
Receive Resolution
Once the claim is approved, we'll either ship a replacement part (if available) or issue a refund for the part price. We'll also arrange return shipping of the defective unit.
Tips to Protect Your Warranty
📝
Keep Your Order Receipt
Save your order confirmation email. It contains the order number, part details, and delivery date — all needed for a warranty claim.
🔧
Use a Qualified Mechanic
Have the part installed by a professional. Improper installation is the most common cause of warranty voiding — and the most avoidable.
🧴
Flush All Fluids
Always flush and replace engine oil, coolant, and transmission fluid when installing a used engine or transmission. Old contaminated fluids can cause premature failure.
📸
Document the Install
Ask your mechanic to document the installation process. Photos or a written invoice of work performed can be very helpful if a warranty issue arises.
📦
Note Delivery Condition
At delivery, note any visible damage on the freight receipt before signing. Freight damage claims require documentation at the time of delivery.
⏱️
Act Quickly
If you notice an issue, contact us promptly. Don't continue operating the vehicle — further damage caused after an issue is noticed may not be covered.
Full Warranty Terms

This warranty is provided by Junkyard Gold, 2727 75th St W, Bradenton, FL 34209. The warranty period begins on the date the part is delivered to the shipping address on the order. For local pickups, the warranty begins on the date of pickup.

This warranty is non-transferable and applies only to the original purchaser. The warranty covers the replacement or refund of the defective part only — at the sole discretion of Junkyard Gold based on part availability.

Junkyard Gold's total liability under this warranty shall not exceed the original purchase price of the defective part. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so the above limitations may not apply to you in full. This warranty is governed by the laws of the State of Florida.

To make a warranty claim, contact us at support@junkyardgold.com or call (718) 715-1010 during business hours. Warranty claims submitted outside the warranty period will not be accepted.

See our full Terms of Service for additional terms governing purchases and use of our website.

Need Help?

Questions About Your Warranty?

Our team is here to help. Call or email us and we'll walk you through the process.

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